How To Return Zola Gifts?

How do I return something from Zola?

If you have a Zola account, log in. Then, on the top right corner of your screen, hover over “Account” and click “Orders You’ve Placed” in the dropdown. Hit the “Return” button next to the gift you’d like to return. You’ll be prompted to answer why you’d like to return the gift and submit your answer.

How do I return a gift to someone?

Start by thanking him or her for the gift and say what you like about it. Then offer an honest explanation as to why it’s not right. The giver may offer the receipt so you can get an exchange or mention where they purchased the item so you can get a store credit.

Can I cancel a Zola gift?

Confirm the item you wish to cancel, and select Request Item Cancellation. We’ll then send you a confirmation once the item is canceled by our team, and your refund is processed. This process can take 1-2 business days. Note: If you have multiple items in your order, we will only cancel the ones you request.

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How long does Zola take to ship?

All standard orders ship for free and are delivered within 5-10 business days. Expedited orders ship for $11.95 and are delivered within 5 business days. Rush order is available on select cards for $15.95 and are delivered within 3 business days.

Is it disrespectful to return a gift?

Yes it is rude to return a gift to the giver. It is extremely hurtful. It is also rude to ask for a receipt so you can take a gift back to the store it was purchased at to get the money. It is also rude to un-gift, to take a gift back from the person you gifted.

Is it bad to return wedding gifts?

That being said, returns and exchanges do happen, even if you do think twice before adding an item to your registry. In writing your thank-you notes, be gracious, thanking the gift-giver for their attendance and the present, but don’t feel obligated to disclose the fact that you returned the item.

Should you return wedding gifts?

There’s no need to return your gifts. Typically, gifts are only returned if the wedding is canceled because the couple is no longer together. Since your intent is to host the wedding at a later date, you don’t have to return gifts you’ve already received.

Can you return gifts without receipt?

Some stores will let you return anything, even without a receipt. Others have time limits and restocking fees. If you believe it’s the thought that counts, then you won’t be offended if the recipient of a present you’ve given can’t use it for whatever reason.

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Can I get a refund on a backordered item?

No, the company must honor your request for a refund. When you order something by mail, phone, fax or computer, federal law requires the company to: Ship the merchandise within the timeframe promised, or within 30 days if no delivery time was specified.

Can I cancel a backordered item?

Backordered items are charged when placing your order. If you cancel a backordered item, you will receive a refund back to your original form of payment.

How do you unhold something on Zola?

Just have your guests call into our friendly support team at (408) 657-9652, or contact us. We will need both of your full names, the wedding date, and the item(s) purchased. Also, we will need for them to give us their full name, and the order confirmation number.

Does Zola have free returns?

We offer free, easy returns within 90 days of delivery for most items sold on Zola as long as the items are unused and in their original packaging. You can learn more about our return policy here. If you’re returning a gift you received from someone else, we’ll refund you in the form of Zola store credit.

Is Zola a real website?

Zola is an online wedding registry, wedding planner, and retailer. It is a female-led e-commerce company that allows couples to register for gifts, experiences, and cash funds as well as add gifts from other stores.

Why is Zola not working?

Clear cache & cookies – sometimes old or broken redirect links are saved by your browser which can interfere with the forwarding to your Zola website. Check your network – sometimes the static IP address tied to your custom domain might be blocked by the network you are connected to.

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Why is Zola free?

Zola Weddings is a free suite of wedding planning tools including your wedding website, registry, checklist, guest list, seating chart, and gift tracker. Sign up to create a free wedding website where you can personalize one of our beautiful, easy-to-edit designs with photos, stories, and all of your wedding details.

How much should u spend on a wedding gift?

The average wedding gift amount hovers right around $100, which is a great place to start, and you can increase or decrease that based on how close you are. If you’re very close or related to the couple (and have the wiggle room in your budget), you may choose to spend more—about $150 per guest (or $200 from a couple).

Can guests ship gifts to themselves on Zola?

As a result, unfortunately, you won’t be able to ship this item to yourself. We give our couples the flexibility to add items from anywhere, and sometimes, couples will add items from other stores. To keep it simple for their guests, they will simply request the cash equivalent for the item.

What to say to decline a gift?

Thank them profusely for the gift. Then tell them that you feel so uncomfortable accepting it that you need to decline and now must return it to them.

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